{"id":8444,"date":"2021-01-25T16:58:00","date_gmt":"2021-01-25T16:58:00","guid":{"rendered":"https:\/\/lexforti.com\/legal-news\/?p=8444"},"modified":"2021-02-03T17:10:25","modified_gmt":"2021-02-03T17:10:25","slug":"a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated","status":"publish","type":"post","link":"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/","title":{"rendered":"A claim cannot be dismissed on a technical basis if the explanation for the delay is satisfactorily stated"},"content":{"rendered":"\n<p>A claim cannot be dismissed on a technical basis if the explanation for the delay is satisfactorily stated written by Prapti Kothari student of Institute of Law, Nirma university<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_47_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6a2eb231ce601\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6a2eb231ce601\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/#OM_PRAKASH_VS_RELIANCE_GENERAL_INSURANCE_AND_ORS_AIR_2017_SC_4836\" title=\"OM PRAKASH VS. RELIANCE GENERAL INSURANCE AND ORS. AIR 2017 SC 4836\">OM PRAKASH VS. RELIANCE GENERAL INSURANCE AND ORS. AIR 2017 SC 4836<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/#MATERIAL_FACTS\" title=\"MATERIAL FACTS\">MATERIAL FACTS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/#ISSUES\" title=\"ISSUES\">ISSUES<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/#RULE_OF_LAW\" title=\"RULE OF LAW\">RULE OF LAW<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/#ANALYSIS\" title=\"ANALYSIS\">ANALYSIS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/lexforti.com\/legal-news\/a-claim-cannot-be-dismissed-on-a-technical-basis-if-the-explanation-for-the-delay-is-satisfactorily-stated\/#CONCLUSION\" title=\"CONCLUSION\">CONCLUSION<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"OM_PRAKASH_VS_RELIANCE_GENERAL_INSURANCE_AND_ORS_AIR_2017_SC_4836\"><\/span>OM PRAKASH VS. RELIANCE GENERAL INSURANCE AND ORS. AIR 2017 SC 4836<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"MATERIAL_FACTS\"><\/span>MATERIAL FACTS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Appellant Insured Truck was stolen. The Appellant submitted the insurance claim to the Respondent Company and the fact of the fraud was verified by an investigator authorized by the company. Subsequently, the Corporate Claims Manager granted the Appellant&#8217;s amount for the aforementioned claim.<br>The Appellant subsequently made a range of appeals and queries to the Respondent-company requesting, inter alia, timely approval and disposition of its <a href=\"https:\/\/lexforti.com\/legal-news\/delay-in-informing-the-insurance-company-would-not-debar-the-insured-from-getting-the-insurance-claim\/\" target=\"_blank\" rel=\"noreferrer noopener\">insurance claim<\/a>, and the Respondent-company rejected the Appellant&#8217;s insurance claim, making reference to the violation of the Imminent Knowledge Condition relating to the loss\/theft of the vehicle.<br>The appellant subsequently sent a complaint to the District Forum, the State Commission, and the National Commission. The National Commission had rejected this petition. In the present appeal, the Appellant challenged the lawfulness and validity of the aforementioned decree.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ISSUES\"><\/span>ISSUES<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Whether the National Commission correctly dismissed the revision petition on the basis that, after a delay of 8 days from the incidence of theft, the Appellant filed his claim?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"RULE_OF_LAW\"><\/span>RULE OF LAW<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Section 379 of <a href=\"https:\/\/indiankanoon.org\/doc\/1569253\/\" target=\"_blank\" rel=\"noreferrer noopener\">the Indian Penal Code<\/a><br>Section 12 of <a href=\"https:\/\/indiankanoon.org\/doc\/1733066\/\" target=\"_blank\" rel=\"noreferrer noopener\">the Consumer Protection Act, 1986<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ANALYSIS\"><\/span>ANALYSIS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>It is a universal understanding that an individual who has lost his vehicle will not go to<a href=\"https:\/\/lexforti.com\/legal-news\/insurance-company-cannot-raise-delay-as-a-ground-for-repudiation\/\" target=\"_blank\" rel=\"noreferrer noopener\"> the insurance company<\/a> immediately to demand compensation. He will initially make attempts to track the vehicle. Such a claim cannot be dismissed on the basis of delay unless the justification for the delay in submitting a claim is sufficiently and satisfactorily clarified.<br>It is also important to acknowledge here that dismissing legitimate statements that have previously been checked and established by the investigator to be right would not be fair and rational. The delay state shall not be a refuge for the repudiation of insurance claims which have already been exhibited to be valid and true. The purpose of <a href=\"https:\/\/lexforti.com\/legal-news\/delay-in-handing-over-possession-is-deficiency-under-the-consumer-protection-act\/\" target=\"_blank\" rel=\"noreferrer noopener\">the Consumer Protection Act<\/a> is to deliver stronger protection for consumers&#8217; interests. It is a favorable statute worthy of egalitarian development. Although contemplating the contentions made under the Act, this meritorious purpose should not be ignored. In the case at hand, the Appellant offered coherent explanations for the 8-day delay in notifying the Respondent of the occurrence.<\/p>\n\n\n\n<p>The Investigator had evaluated that the loss was credible and the Corporate Claims Manager authorized the compensation for the claim, which was fair and reasonable. Without taking into consideration the reason for the delay, the National Commission was not rational in dismissing the Appellant&#8217;s argument. The appeal was therefore approved and the appellant was qualified to <a href=\"https:\/\/lexforti.com\/legal-news\/consumption-not-compulsory-to-claim-compensation\/\" target=\"_blank\" rel=\"noreferrer noopener\">claim compensation<\/a>. Directions are given by the National Commission, the State Commission, and the District Forum were set aside.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CONCLUSION\"><\/span>CONCLUSION<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>It is completely true that the owner must instantly notify the insurer after the theft of the vehicle. This situation should not, nevertheless, preclude the settlement of legitimate cases, especially when the gap or the delay in intimating or presenting documents is due to inevitable conditions. The insurer&#8217;s determination to deny the claim has to be centered on legitimate and valid reasons. The procedural denial of claims on a solely technical basis would contribute to the deterioration of faith of insured people in the insurance sector. Such a claim cannot be dismissed on a technical basis if the explanation for the delay in making a claim is sufficiently stated.<br>The Respondents were therefore ordered to pay the sum with interest to the Appellant from the filing date of the petition until the payment date.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A claim cannot be dismissed on a technical basis if the explanation for the delay is satisfactorily stated written by Prapti Kothari student of Institute of Law, Nirma university OM PRAKASH VS. RELIANCE GENERAL INSURANCE AND ORS. AIR 2017 SC 4836 MATERIAL FACTS The Appellant Insured Truck was stolen. The Appellant submitted the insurance claim [&hellip;]<\/p>\n","protected":false},"author":134,"featured_media":8445,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1004,69,26],"tags":[1839,861,3038,3037],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A claim cannot be dismissed on a technical basis if the explanation for the delay is satisfactorily stated -<\/title>\n<meta name=\"description\" content=\"A claim cannot be dismissed on a technical basis if the explanation for the delay is satisfactorily stated written by Prapti Kothari student\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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